Returns and Refunds policy

At BEYH Á Lab, every order is carefully prepared and packaged with intention. Because our products are personal care and hair care products, all sales are final.

NO RETURNS

We do not accept returns or exchanges once an order has been placed.

For hygiene and product-safety reasons, we cannot accept products that have been opened, used, or returned.

NO REFUNDS

All purchases made through BEYHÀ Lab are non-refundable.

We do not offer refunds for change of mind, personal preference, incorrect product selection, or dissatisfaction with results.

Our products are designed to become part of a consistent hair-care routine, and individual results may vary.

DAMAGED OR INCORRECT ORDERS

We take great care when preparing and packaging every order. If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery at beyhalab@gmail.com

Please include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

We will review your request and determine whether an exception is appropriate.

LOST OR STOLEN PACKAGES

BEYHÁ Lab is not responsible for packages that are marked as delivered by the shipping carrier but are subsequently lost or stolen.

If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier directly.

ORDER CANCELLATION

Because orders may be processed shortly after purchase, we cannot guarantee that cancellation requests can be accommodated once an order has been placed.

If you need to request a cancellation, please contact us as soon as possible at beyhalab@gmail.com